Privacy Policy — 78rp

1.1 This Policy applies to all personal data processed by 78rp in connection with the provision of our sports betting, live casino, togel (Indonesia's traditional numbers lottery), slot gacor (high-payout slot games), and related services.

1.2 This Policy applies to data collected through: the Platform website and mobile interface; registration and account management forms; customer support communications (live chat, email); payment processing; and any promotional or marketing communications you opt into.

1.3 This Policy does not apply to third-party websites or services that may be accessible via links on the Platform. We are not responsible for the privacy practices of third parties and encourage you to review their privacy notices independently.

We collect personal data in the following categories depending on your interaction with the Platform:

We do not knowingly collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions, or biometric data beyond what is strictly required for identity verification purposes.

78rp uses your personal data for the following purposes:

• Account Management: To create, maintain, and administer your player account, verify your identity, and communicate account-related updates.
• Service Delivery: To process deposits and withdrawals via local Indonesian payment methods, settle bets, distribute winnings, and provide access to all Platform features.
• Compliance & Fraud Prevention: To fulfil our KYC and anti-money laundering (AML) obligations, detect suspicious activity, and prevent fraud, collusion, and bonus abuse.
• Responsible Gaming: To monitor gaming behavior patterns that may indicate problematic gambling, enforce self-exclusion requests, and apply deposit or session limits requested by the Account holder.
• Customer Support: To respond to your inquiries, resolve disputes, and improve the quality of our support services.
• Marketing & Promotions: Where you have opted in, to send you relevant promotional offers, including seasonal campaigns tied to events such as Idul Fitri, Ramadhan, and major sporting events like BRI Liga 1 and the FIFA World Cup. You may opt out at any time.
• Platform Improvement: To analyze usage patterns, conduct A/B testing, and make data-driven improvements to the Platform's features, layout, and performance.
• Legal Obligations: To comply with applicable international licensing requirements, respond to lawful requests from competent authorities, and enforce our Terms & Conditions.

5.1  Service Providers. We share personal data with carefully selected third-party service providers who assist us in operating the Platform. These include payment processors handling transactions via BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, OVO, DANA, GoPay, ShopeePay, and LinkAja; KYC and identity verification partners; fraud detection and cybersecurity vendors; cloud infrastructure and hosting providers; and customer support software providers. All such providers are bound by data processing agreements that restrict them to using your data only for the specific purpose for which it was shared.

5.2  Game Studios. Game content on the Platform is provided by licensed third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft. These studios may receive limited technical and session data necessary to deliver their games. They do not receive your full identity or financial data.

5.3  Legal Authorities. We may disclose personal data to competent governmental or regulatory authorities where required to do so by law, court order, or in connection with legal proceedings. We will notify you of such disclosures where legally permitted to do so.

5.4  Business Transfers. In the event of a merger, acquisition, restructuring, or sale of all or part of our business, your personal data may be transferred to the relevant successor entity. We will provide reasonable notice before your data becomes subject to a different privacy policy.

5.5  No Sale of Data. Under no circumstances does 78rp sell, license, or otherwise commercially transfer your personal data to third parties for their own marketing or commercial purposes.

6.1  What We Use. The Platform uses cookies, pixel tags, and similar tracking technologies to maintain session state, remember your preferences, measure Platform performance, and deliver relevant content. Cookies are small text files stored on your device by your browser.

6.2  Types of Cookies. We use the following categories of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies that keep you logged in and security tokens that protect against cross-site request forgery. These cannot be disabled without impacting core Platform functionality.
• Functional Cookies: Used to remember your preferences such as language settings, preferred payment method, and last-visited game category, to provide a more personalized experience.
• Analytics Cookies: Used to collect aggregated, anonymized data on how visitors navigate the Platform, which pages are most visited, and where users encounter difficulties. This data informs ongoing Platform improvements.
• Marketing Cookies: Used, with your consent, to track activity across sessions and deliver relevant promotions. You may opt out of marketing cookies at any time via your browser settings.

6.3  Managing Cookies. You can control cookie settings through your browser. Most modern browsers allow you to refuse all cookies, accept only certain categories, or delete cookies after each session. Note that disabling strictly necessary cookies will affect Platform functionality, including your ability to remain logged in.

7.1 78rp implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• AES-256 encryption for sensitive data stored at rest, including identity documents and financial records.
• Role-based access controls ensuring that only authorized personnel with a legitimate operational need may access personal data.
• Regular penetration testing and third-party security audits of our Platform infrastructure.
• Automated anomaly detection systems that flag and investigate unusual login activity or data access patterns.
• Secure, hashed password storage — we never store passwords in plain text and will never ask you for your password via email or chat.

7.2 Despite these measures, no online platform can guarantee absolute security. In the unlikely event of a data breach that poses a significant risk to your rights, we will notify affected users promptly and take immediate remedial action.

8.1 We retain personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following retention guidelines:

• Active Account Data: Retained for the full duration of your Account's active status on the Platform.
• Closed Account Data: Following account closure, identity and financial records are retained for a minimum of five (5) years to comply with AML, licensing, and fraud-prevention obligations.
• Transaction Records: Financial transaction logs are retained for a minimum of five (5) years from the date of each transaction.
• Support Communications: Live chat and email records are retained for two (2) years from the date of the last communication in a support thread.
• Analytics and Usage Data: Aggregated and anonymized analytics data may be retained indefinitely; personally identifiable usage data is anonymized after twenty-four (24) months.
• Marketing Preferences: Records of your marketing opt-in or opt-out are retained for the lifetime of your Account and for three (3) years following closure, to demonstrate compliance with consent obligations.

8.2 Once a retention period expires, personal data is securely and irreversibly deleted, or anonymized such that it can no longer be associated with you as an individual.

Depending on your jurisdiction, you may have the following rights regarding the personal data we hold about you. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request". We will respond within 30 calendar days.

We will not discriminate against you or restrict your access to Platform services as a result of you exercising any of the above rights.

10.1 The 78rp Platform is strictly intended for adults aged 21 years and over. We do not knowingly collect personal data from individuals under the age of 21. Our registration process includes an age declaration requirement, and all accounts are subject to age verification as part of the KYC process.

10.2 If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will immediately close the associated Account, void any bets or balances, and securely delete the data in question. If you believe a minor has registered on our Platform, please notify us immediately at [email protected].

11.1 78rp operates as an internationally licensed platform, and some of the third-party service providers we engage — including cloud hosting infrastructure and identity verification providers — may process your personal data in countries outside Indonesia. Where such transfers occur, we ensure that adequate protections are in place, including contractual safeguards (such as standard contractual clauses) that require the recipient to protect your data to a standard at least equivalent to the commitments set out in this Policy.

11.2 By registering an Account and using the Platform, you consent to the transfer of your personal data to countries outside your country of residence where necessary for the purposes described in this Policy, subject always to the safeguards described above.

12.1 78rp may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When we make material changes, we will notify registered Account holders via email and/or a prominent notice on the Platform at least seven (7) days before the changes take effect.

12.2 The most current version of this Policy will always be available at 78rp.cam/privacy-policy, with the effective date clearly displayed at the top. We encourage you to review this page periodically. Your continued use of the Platform after the effective date of any amendment constitutes acceptance of the revised Policy.

13.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the way 78rp handles your personal data, please contact our Data Support team using the details below. We aim to respond to all privacy-related inquiries within 30 calendar days.

• Support Email: [email protected] (plain text — not a clickable link)
• Subject Line: Please use "Privacy Policy Inquiry" or "Data Rights Request" for faster routing
• Response Time: Within 30 calendar days for data rights requests; within 5 business days (WIB) for general privacy inquiries
• Support Hours: 24/7 live chat available within the Platform; email responses during business hours (WIB)

13.2 If you are not satisfied with our response to a privacy complaint, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction.